Last Updated: [12/9/2025]

Real Auto Glass (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, contact us, or schedule any service.

1. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, vehicle details, service requests.

Usage Information: IP address, browser type, pages visited on our website.

Communication Information: Text messages, calls, or emails you send to us.

2. How We Use Your Information

We use your information to:

Provide auto glass repair and replacement services

Contact you about appointments or service updates

Respond to inquiries and provide customer support

Improve our website and customer experience

Send service-related SMS messages (with your consent)

3. SMS Consent

By submitting a form or providing your phone number, you agree to receive SMS messages from Real Auto Glass related to scheduling, updates, and service reminders.
Message & data rates may apply.
Reply STOP to opt out and HELP for help.
We do not send marketing messages without your explicit consent.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share data only with:

Service providers who help us operate our business (e.g., scheduling, payment processing)

Legal authorities if required by law

6. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience. You can disable cookies in your browser settings.

7. Your Rights

You may:

Request access to the information we have collected

Ask us to update or delete your information

Opt out of SMS communications at any time

To request changes, contact us at:
[email protected]

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Real Auto Glass
5916 W 34th St Suite J
Houston, TX
Phone: (832) 332-0258
Email: (832) 332-0258